Welcome to Proactive
At Proactive AV, providing our customers with the best service is at the heart of our business. We have been around since 2004 and during that time we have installed thousands of audio visual solutions to suit our customers individual needs.
Whether it is touchscreens, a new audio visual solution in the hall or Board Room, a digital signage screen in reception or just a replacement projector, Proactive AV design and install bespoke solutions to fit your requirements.
Our focus is to provide a complete package which includes onsite demonstrations, installation by our own DBS approved engineers and an after sales service which includes onsite training and support.
As a matter of course we provide:
You want to see what this kit can do? Let us bring a full size demonstration unit to you and our Proactive experts will take you through exactly what it can do, answer questions and suggest ways to really make it work for your organisation. If you’d rather visit us at HQ, please feel free to come and experience different technologies in our very own demonstration booth.
Big or small, some projects can be complicated. Our team will project manage your installations from start to finish. They will ensure that every box is ticked prior, during and post installation.
REPOSITIONING OR REMOVAL OF OLD EQUIPMENT
Getting rid of old kit is a complete headache which we’re sure you can do without. We’re very much in the know with this activity having taken away a great deal of kit over the years and being WEEE certified we will also dispose of it adhering to the correct rules and regulations too! Or in some cases you may want some of your older kit repositioned – no problem – if you want that projector and whiteboard moved to another room, that’s fine. Just let us know what you need and we’ll make it happen.
Just because the project has been managed, surveyed and installed brilliantly, doesn’t mean that everyone knows how to use the equipment. What’s the point of spending money on kit when it will just sit there un-used or not used to its full potential? Our Proactive trainers will contact you after your installation is complete to organise your onsite training. Rest assured, we will never leave you high and dry not knowing how to use the equipment and we’re not just saying it, have a chat to some of our customers.
Not every room is the same and to make sure that our engineers are prepared for each and every installation when they arrive on site, we’ll conduct a survey of each area. We will always have the right kit to ensure that each solution is installed exactly where you want it and provide bespoke installation equipment to ensure that, even if your wall is a stud wall, your solution will be where you need it!
DELIVERY OF NEW EQUIPMENT
Other companies will arrange delivery of your new equipment direct to your site from the supplier. It would be up to you to make sure that you have somewhere safe to store the equipment on site until the installation takes place, which in some cases may prove to be problematic. If you work with us our Proactive engineers bring the kit with them on the day of installation. How much easier is that?
Our Proactive engineers are just that – they are employed by Proactive and over the years have all been fully trained by our Engineering Manager. They are all longstanding employees and have a wealth of experience. No installation is too difficult and each and every one of them take complete pride in their work. Rest assured we would never leave our installation work to sub-contractors.
How much do you love having your hand held (metaphorically speaking of course) in any situation where you’ve bought something new? Things happen and no matter how much training you’ve had, sometimes you just need a chat with Proactive to help you out. We have a team that really are here to help and support you.